Hi, I am currently working on the GLASS project. It seems that I do not have access to the data. When I try to download the data, I got the error message "you do not have sufficient privileges for access. There are unmet access requirements that must be met to read content in the requested container." Does anyone know how to get access? Thanks so much! Best, Xuechan

Created by xuechan li xuechan
Glad to know it was resolved!
I got access with the help of the support team. There is a "Request Access" button above the error. The terms pop up when I click it.
Please update us on what you hear back.
Hi @FPBarthel, thanks so much for your message! It still does not work. I will contact the Synapse support team.
Hi @xuechan, in order to be able download the GLASS data you will need to accept the terms. I do not know how to point you to them but they should pop up when you first log in to our Synapse page. If it does not for you, try deleting your browser cookies, restarting your browser or connecting through an incognito browser session. If that still does not work, perhaps try getting in touch with the Synapse support team at synapseinfo@sagebionetworks.org.

Problems for access the data in GLASS page is loading…