When I use command line "synapse get syn25173270" to download the data, I get "KeyError: u'unmetAccessRequirements'" error. But using the same login account, I can manually download the data from the web site at https://www.synapse.org/#!Synapse:syn25173270 . Did I do something wrong using command line?

Created by Jing Zhu jzhu2
My synapse client (1.6.2) was using python2. I removed it, and reinstalled the 2.3.1 version, which is using python3. It nows works.
(base) $ synapse get syn25173270 UPGRADE AVAILABLE A more recent version of the Synapse Client (2.3.1) is available. Your version (1.6.2) can be upgraded by typing: pip install --upgrade synapseclient Python Synapse Client version 2.3.1 release notes https://python-docs.synapse.org/build/html/news.html Synapse username: jzhu2 Password for jzhu2: UPGRADE AVAILABLE A more recent version of the Synapse Client (2.3.1) is available. Your version (1.6.2) can be upgraded by typing: pip install --upgrade synapseclient Python Synapse Client version 2.3.1 release notes https://python-docs.synapse.org/build/html/news.html Welcome, jzhu2! KeyError: u'unmetAccessRequirements'
@jzhu2 Can you paste the contents of your CLI session to the forum, showing the command and the error (but not any credentials, like your password!). In particular I would like to verify that you are using the account you believe you are, since using a different account not approved for data access would result in such an error. Thank you. (cc @jordank )

data can be downloaded from web site, but not through command line using the same user account. page is loading…