Hi, I was approved to use one of deposited data. At that time, I was the only investigator for my research but one more investigator started to work with. In this case, how to the investigator be approved to access the data? I sent an e-mail to 'act@synapse.org' as the wiki page instruction but a delivery failure mail was returned to me. Best regards, Seulkee Lee

Created by Seulkee Lee seulkeelee
@brucehoff @elang Thank you for your help. I got an e-mail through ACT.
@seulkeelee , I just replied to your email to ACT. Please let me know if you did not receive it!
@elang Can you help Seulkee? @seulkeelee, the email address `ACT@synapse.org` is valid. One circumstance which will cause an email not be delivered is sending it _from_ an address other than the address you have registered with Synapse. Could that explain the bounce that you experienced?

How to add an additional investigator to the already approved data request? page is loading…