Hi Synapse, I am trying to complete a data access request. When I attempt to upload the DUC file (Data Use Certificate), I click "Browse" and choose a file. The file is not uploaded. Instead, the webpage will refresh and redirect to the initial page of the data access request. I tried with different browsers, chrome, firefox and opera, and different devices laptops and phone. I also cleared browser cache. But nothing helped.

Created by Shan Lu shanlu17
@shanlu17 : I'm having trouble reproducing this issue. I'll send you a video of what I'm seeing, and we'll see if we can figure out what is going on. Tracking this in https://sagebionetworks.jira.com/browse/SWC-5794
@jay , would you care to have a look?

Trouble uploading DUC for data access request page is loading…